Privacy Policy

marleniscrochet.com (the "Site") is owned and operated by Cyle Software LLC, a Florida limited liability company ("Cyle," "we," "us," or "our"). Marlenis Crochet is a storefront of Cyle Software LLC featuring handmade crochet pieces. This policy describes what personal information we collect when you visit the Site or place an order, how we use it, and the choices you have.

Information we collect

• Account information — your name, email address, and profile picture, provided through Google or Facebook sign-in.
• Order information — items purchased, shipping address, and the email address used at checkout.
• Payment information — handled entirely by Stripe; we never see or store your card number.
• Technical information — basic logs (IP address, browser, pages visited) collected automatically when you visit the site.

How we use it

• To create and authenticate your account.
• To process and fulfill your orders.
• To send order confirmations, shipping updates, and reply to support inquiries.
• To detect and prevent fraud, abuse, or security incidents.

We do not sell or rent your personal information to third parties, and we do not use your data for advertising or profiling.

Service providers we share data with

• Stripe — payment processing.
• Resend — order confirmation and shipping emails.
• Google & Facebook — only if you choose to sign in with them; they share your name, email, and profile picture with us.
• Vercel — hosting and infrastructure.

Each of these providers has its own privacy policy and processes your information only as needed to deliver our service.

You can revoke this app's access to your Google account at any time at myaccount.google.com/permissions, and your Facebook account at facebook.com/settings?tab=business_tools.

How long we keep your data

We retain account information for as long as your account is active. Order records are retained for at least seven years to comply with tax and accounting obligations. You can request deletion at any time — see Data Protection.

Your rights

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Request deletion of your data.
• Withdraw consent or object to processing.

To exercise any of these rights, email orders@marleniscrochet.com. We respond within 30 days.

Cookies

We use only essential cookies — those required to keep you signed in and to remember your shopping cart. We do not use analytics, advertising, or third-party tracking cookies.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be announced on the site.

Contact

Questions about this policy or your data? Email orders@marleniscrochet.com.

Cyle Software LLC · Naples, Florida · cylesoftware.com